Terms and Conditions

Insight Home Services provides its customers with high quality products to prepare for emergencies. However we do have specific guidelines that must be followed. Please review these guidelines below. Insight Home Services reserves the right to suspend or cancel a customer’s access to any or all services, or an cancel any orders provided by Insight Home Services. These suspensions or cancellations will come when we feel a violation has be made, or if we decide that the account has been inappropriately used. Insight Home Services reserves the right to also limit quantities and to correct any typographical or pricing errors.

Insight Home Services requires payment to be made by one of the following methods:

· Check – This must be made on a U.S. bank in U.S. dollars. Goods will not be shipped until the check is cleared through the company bank. Any bad checks will result in a $15 “bounced check” fee, and the buyer must purchase in a different method listed below.

· Money Order. Checks and money orders should be made to: Insight Home Services.

· Visa or MasterCard

Cancelled Orders

All cancelled orders will be subject to a 2.5% charge for the credit card transaction fee which we incur.

Production Lead Times

For large orders of survival kits we may require a lead time. We also may require a lead time for large product orders as well.

The above figures represent estimates. If something occurs out of our control which delays the shipment, Insight Home Services will not be held responsible. Shipping times vary depending on the destination of the products.

Shipment Charges and Drop-Shipping Information

Shipments are sent out UPS from our location in Los Angeles California 90023. Shipping will be charged the same freight we are charged and not taxed.  All orders will have an order handling fee of $2 added to the total.

We ship all orders out within 2-5 business days. We often are able to make same day shipments for no additional charge. Some times shortages may occur with products. If there are circumstances where we do not have an item to fulfill an order, we will notify the customer by the next business day. We will either ship the products we do have and then make a second shipment for the missing items as soon as we receive them, or we will wait to ship the entire order together to lower the shipping charges. Please note that it is rare that this will occur but uncontrollable circumstances may cause shortages.

All risk of loss shall pass to Buyer upon delivery to carrier (normally UPS). Buyer shall be responsible for obtaining insurance if desired.

Shipments going to Canada may have an additional customs charge not handled by Insight Home Services. It will be the customers responsibility to find out the customs charges for shipments going out of the USA.

Tax Charges

State tax will be charged in California at the going rate for location of the purchaser. If an order is placed out of state, the Buyer will be responsible to pay Use Tax according to the state law where the Buyer resides.

Private Labeling

If your company or organization would like to private label our products please contact us at 1-877-72 HR KIT. We charge very little for labeling and require low minimums. Some items cannot be labeled such as food and water products.

Server Abuse

Insight Home Services does not allow bots, spyders, or any other type of sniffing/hacking programs to be run on our servers. This activity will be deemed as server abuse results in instant account termination. Attacks against our servers and computer systems are strictly prohibited. This includes and is not limited to the following: IP spoofing, SYN flood attacks, port scanning security hole scanning, etc.

Insight Home Services will act strongly against all types of server abuse. Possible actions against server abuse may include but are not limited to the following: warnings, account suspension or termination, and civil or criminal legal action. Actions taken will depend on the seriousness of the abuse or attack, and the number of times the attack was attempted.

Children

Children are not eligible to purchase Insight Home Services products or use our services. Minors must have a parent or adult sign and assume responsibility for the ordering of products.

Copyright Information

All artwork including and not limited to custom graphics, buttons, animations, and other graphics shown on our website or stored on our web server is copyrighted by Insight Home Services and Guardian Survival Gear Inc. all rights reserved.

Indemnification

Buyer agrees to indemnify and hold Insight Home Services and Guardian Survival Gear harmless from all claims, demands, liabilities, and obligations including reasonable attorney fees for injuries and/or death of any person and loss of or damages to property by whosoever owned products sold from direct or indirect purchases. This is in exception to claims, demands, liabilities, or obligations resulting directly from sole negligence of Insight Home Services or Guardian Survival Gear.

1-9-No Problem   or   408-871-9909